northern911.com Accessibility Statement

Updated: December 2019.

General

northern911.com strives to ensure that its services are accessible to people with disabilities. northern911.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on northern911.com

northern911.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows northern911.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The northern911.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

northern911.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on northern911.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on northern911.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact northern911.com Customer Support as follows:

Email: info@northern911.com

Access keys

This site can be navigated by keyboard for users who do not use a pointing device (e.g. mouse, mousepad).

Most browsers support jumping to specific links by typing keys defined on the web site. On Windows, you can press ALT + an access key; on Macintosh, you can press Control + Option + an access key.

Access Key h: Home
Access Key a: Accessibility
Access Key 1: About Us
Access Key 2: 911 Service
Access Key 3: Fire Dispatch
Access Key 4: Alarm Monitoring
Access Key 5: Vehicle Telematics
Access Key 6: GPS Monitoring
Access Key c: Contact
Access Key t: Top of Page
Access Key m: Main Content

Text size

Find “text size” buttons at the top right of this website’s pages. They help you easily increase or decrease the website’s text size especially on a computer of laptop screen. Click the big “A” for larger type and the small “A” for smaller type.

Internet Explorer 7 includes a zoom function that allows you to enlarge the whole browser window. You can access it by clicking the control and plus buttons (Ctrl +) together. If you are using Firefox version 1.5 or later, you can open the “View” menu to increase the text size. If you are using Google Chrome, you can zoom in through the options menu. The Web Accessibility Initiative’s website provides more detailed information on changing text size and colour.