Northern911 is here to support you! With over 60 years of experience, we have the foundation to deliver innovative, high quality, customized service for your alarm monitoring requirements. Do you need monitoring details in real time? Want to review an audio recording? Have a question? We have you covered.
Alarm Dealer Login
With the Northern911 web portal you can run your own reports in real-time, check alarm history, check customer zone and contact lists, and put an account in testing mode.
Technician Mobile App
Available for Android and Apple operating systems, our monitoring software mobile app allows your technicians direct secure access to accounts to check information, put an account on/off test, and more. Contact us to find out more.
Standard Monitoring Procedures
Standard monitoring procedures form the groundwork of our operations however, the manner of your alarm response can be fully customized to meet you and your customer requirements. We have standard “Station” procedures. You can have standard “Dealer” procedures. And you can customize to a unique standard procedure for individual specific customers. You decide!
Northern911 Monitoring Contract
Review and access the standard Northern911 Monitoring Contract for customers billed on the behalf of alarm dealers.
GSM Provider End User Disclosure
Dealers have access to a variety of GSM Providers to ensure the security and ease of alarm monitoring. Global System for Mobile Communications commonly known as GSM offer primary and backup solutions with several different plans to choose from. When GSM is used, the GSM Provider End User Disclosure should be provided to customers as part of your regular Alarm Monitoring Contract.
Reporting Options
Northern911 provides alarm dealers and their clients with customized reporting options. Dealers can receive reports on a desired frequency. Your clients can also receive customized reports directly for their specific needs.
Customer Welcome Package
With each new customer, Northern911 can send both a welcome letter and certificate, to you or to your customer directly, to welcome them to our services, reiterate important information about their services, and to provide proof of coverage for insurance discounts.
Customer Alarm Monitoring Details Form
Dealers can submit monitoring details for new customers to be entered into our system through the Customer Alarm Monitoring Details Form.
Customer Medical Monitoring Details Form
Dealers can submit monitoring details for new PERS customers to be entered into our system through the Customer Medical Monitoring Details Form.
Frequently Asked Questions & Instructions
Whether you are a new or existing client seek solutions to your most frequently asked questions.
